Privacy Policy
Effective Date: May 25, 2018
About this Privacy Statement
This privacy notice discloses the privacy practices for Rig Tech Services (North Sea) Ltd. This privacy notice applies solely to information collected by Rig Tech Services, except where stated otherwise. It will notify you of the following:
- What information we collect;
- With whom it is shared;
- How it can be corrected;
- How it is secured;
- How policy changes will be communicated.
Information Collection, Use, and Sharing
We are the sole owners of the information collected through our operations. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation, other than as necessary to fulfil your request, e.g., to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about new products or services, or changes to this privacy policy, or for the purpose of completing compliance questionnaires.
Your Access to and Control over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone call (01224 249 988):
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data
Orders
We request information from you on our order form. To buy/rent from us, you must provide contact information (like name, email address, and shipping address) and financial information (like bank account number). This information is used for invoicing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
Sharing
We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
And/or:
We use outside shipping companies to ship orders. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order requirements.
Security
We take precautions to protect your information. When you submit sensitive data, your information is protected.
Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
Feedback Surveys & QHSE Questionnaires
From time-to-time our site requests information via feedback surveys or QHSE questionnaires. Participation in these are completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as post code, age level), Quality information (such as sensitive operational procedure & documents), HSE information (such as HSE performance indicators etc.). All information will be used in the strictest confidence. Any information gained from feedback or QHSE questionnaires will be used for purposes of evaluating, monitoring and/or improving the services we provide.
Notification of Changes
Whenever changes are made to our privacy notice clients/vendors will be notified by email or post.
Email, the website and the use of Cookies
Email messages
If you have provided your email address to us for this purpose, you may receive occasional email messages from Rig Tech Services Group Ltd on matters that we consider may be of interest to you,
Email monitoring
The use of Rig Tech Service’s email system may be monitored and communications read in order to secure effective operation of the system and for other lawful purposes such as prevention of crime.
External links
www.rigtechhub.com contains links to other websites. This privacy policy applies only to the Rig Tech Service’s Group website. When you are transferring to another site you should read their privacy statement for their policy on the use of personal information.
We are under a duty to share data within the Group for effective service provision. Your information will be shared with relevant services.
We will endeavour to ensure your personal data will be processed in accordance with the Principles and Rights of the Data Protection Act 2018 and any disclosure(s) made will be in accordance with our Notification, which can be viewed at www.ico.org.uk .
How cookies are used by Rig Tech Services Group Ltd
When we provide services, we want to make them easy, useful and reliable.
Where services are delivered on the internet, this sometimes involves placing small amounts of information on your computer or mobile phone. These include small files known as cookies. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our website. They cannot be used to identify you personally.
This information is used to improve services. For example:
- recognising your computer so you don’t have to give the same information several times
- measuring how people use our website, which allows us to make changes so it is easier to use
You can manage these small files yourself and learn more about them on the Direct Gov website.
We use cookies to control the site’s functions, to keep statistics and for session management. We do not store any personal information in cookies.
If you do not want to accept cookies, your browser can be set to automatically reject cookies or to inform you every time a website asks to store a cookie.
Please be aware the Rig Tech website will not function properly without accepting cookies, by turning them off or deleting them functionality will be lost. Should you wish to delete them after your session the browser you have used will be capable of deleting any stored cookies.
Anonymous browsing
If you wish to anonymously browse the website please use a browser which supports this function, but remember if you do not accept cookies your browsing experience will be poor and you may not be able to use the full functionality of the site.
Cookies used on our website
We use the JESSIONID cookie so that once you have logged on with username and password you won’t have to do it for every page you request from our site. These cookies are classed by the Information Commissioner’s Office (ICO) as ‘minimally intrusive’
JESSIONID Name
JSESSIONID (random number)
Typical content
alpha-numeric value
Expires
when you close your browser
Google Analytics
Our website uses Google Analytics, a web analytics services provided by Google, Inc. (“Google”).
Google Analytics uses “cookies” which are text files placed on your computer to help the website analyse how users use the site. This is to ensure that we get best value for any spend on the website budget by ensuring information is available when you want it, and to help us understand what parts of the website you want to use.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted and stored by Google on services in the United States, in accordance with the Google Analytics Privacy Policy.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
These cookies are classed by the ICO as ‘minimally intrusive’
For more information, see the Google Analytics Privacy Policy.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this, you may not be able to use the full functionality of this website. You can choose to opt out of Google Analytics.
Google Analytics Name
_utma
Typical content
randomly generated number
Expires
2 years
_utmb
Typical content
randomly generated number
Expires
30 minutes
_utmc
Typical content
randomly generated number
Expires
when you close your browser
_utmz
Typical content
randomly generated number and information on how the site was reached (e.g. direct or via a link, organic search or paid search)
Expires
6 months
AddThis
Our website contains ‘Share’ buttons to enable visitors to easily share content via email and social websites. When content is shared, AddThis sets cookies to capture visitors sharing preferences for analytics purposes.
These cookies are classed by the ICO as ‘moderately intrusive’
Further information on AddThis’ privacy and data practices can be found on the AddThis website.
AddThis Name
ssc
Typical content
alpha-numeric value
Expires
2 years
ssh
Typical content
alpha-numeric value
Expires
2 years
sshs
Typical content
alpha-numeric value
Expires
2 years
uit
Typical content
alpha-numeric value
Expires
1 day
loc
Typical content
alpha-numeric value
Expires
2 years
dt
Typical content
alpha-numeric value
Expires
2 years
di
Typical content
alpha-numeric value
Expires
2 years
uid
Typical content
alpha-numeric value
Expires
2 years
psc
Typical content
alpha-numeric value
Expires
2 years
Anonymous browsing
If you are worried about your privacy online and wish to anonymously browse the website please use a browser which supports this function, but remember if you do not accept cookies your browsing experience will be poor and you may not be able to use the full functionality of the site.
Collecting Information Automatically
We collect statistics about your visit to our website. We use this information to track user activity which in turn helps us to improve the website. These statistics do not contain personal data and cannot be traced back to an individual.
We use ‘cookies’ to collect this statistical information. However, the cookies themselves do not store personal information (see Cookies)
